Privacy Policy

Trip Assistance Hub respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or contacting our support team.

By using tripassistancehub.com, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information that is necessary to provide travel assistance services. This may include:

Full name
Email address
Phone number
Booking reference (if provided)
Travel details related to your request
Technical data such as IP address, browser type, and device information

This information is collected only when you voluntarily contact us or submit it through our communication channels.

2. How We Use Your Information

Your information is used strictly for the following purposes:

Providing travel assistance and customer support
Responding to your inquiries
Reviewing airline fare rules related to your request
Improving our service quality
Processing service-related payments (if applicable)

We do not sell, rent, or trade your personal information to any third party.

3. Data Sharing

We may share limited information only when necessary:

With airlines or travel service providers when required to assist your request
With secure payment processors for transaction handling
When required by law or legal process

We never share your data for marketing or resale purposes.

4. Cookies & Technical Data

Our website may use cookies or analytics tools to:

Understand user behavior
Improve website performance
Enhance user experience

You may disable cookies through your browser settings.

5. Data Protection

We implement reasonable administrative and technical security measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

Your information is retained only for as long as necessary to:

Complete your assistance request
Meet legal and compliance requirements
Resolve service-related matters

After this period, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

Request access to your stored data
Request correction of incorrect information
Request deletion of your personal data
Withdraw consent for communication

To exercise these rights, contact us at:

Email: support@tripassistancehub.com

8. Third-Party Links

Our website may contain references or links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Independent Service Disclosure

Trip Assistance Hub is an independent third-party travel assistance provider operated by Global Impex Industries.

We are not affiliated with, endorsed by, or associated with any airline.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us:

Phone: +1 (877) 729-7420

Email: support@tripassistancehub.com

Operated By: Global Impex Industries

Country: India