We are NOT an airline. We provide independent flight assistance services.
Email: support@TripAssistanceHub.com
This Refund Policy explains how refunds are handled for services provided by Trip Assistance Hub, operated by Global Impex Industries.
Trip Assistance Hub provides consultation and travel assistance services. Any service fee charged is for the time, effort, and expertise used to review your request and provide guidance.
Once the assistance process has started or the consultation has been delivered, the service fee becomes non-refundable.
We do not control airline refund decisions.
Refund eligibility for flight tickets depends entirely on:
We do not guarantee that a refund will be approved by the airline.
If an airline approves a refund, the amount is processed by the airline directly to the original payment method used at the time of booking.
Airline refund processing timelines vary and are controlled solely by the airline and the payment provider.
Trip Assistance Hub is not responsible for delays caused by:
If a duplicate payment for our service fee is made by mistake, it will be reviewed and processed after verification.
If a customer chooses to cancel our assistance before any work has started, a refund request may be reviewed.
Once the service process has begun, the fee is non-refundable.
Before initiating a chargeback, customers must contact our support team to resolve the issue.
In case of a chargeback without prior communication, we reserve the right to submit proof of:
Refunds will not be issued in the following cases:
For any refund-related questions, please contact:
Phone: +1 (877) 729-7420
Email: support@tripassistancehub.com
Operated By: Global Impex Industries
Country: India
Important Notice: Trip Assistance Hub is an independent travel assistance provider. Airline refunds are subject to airline policies and are not controlled by us.